Explore New Frontiers for Innovation
With AI and GenAI enabled solutions for banking and financial services
Our advanced GenAI and AI-enabled solutions are helping institutions explore new frontiers for innovation and enabling them to solve advanced challenges. We bring immense industry expertise and combine it with our GenAI expertise to help them find new and current business opportunities for creative and transformative advancements.
Dive into how we help our customers with GenAI powered solutions.
Improve customer experience
Orchestrate powerful conversations between agents and customers with GenAI.
Solution Highlights
Improve customer service efficiency and effectiveness using generative AI:
Provide conversation-based insights to enable speedier resolution to customer inquiries
Provide useful, contextual information for call center agents to gauge caller intent, such as which products the caller has inquired about in the past, why they called, whether their issue was resolved, and more
Create simpler, inbound and outbound customer Interactions and channel experiences
Leverage both structured data e.g. customer characteristics, transactions) as well as unstructured text (e.g. past survey inputs), voice (e.g. past conversations) to enable scenarios that improve operational efficiency and customer satisfaction
Improve Discovery for knowledge Worker
Use generative AI for comprehensive knowledge management and semantic search to unlock valuable insights, accelerate information discovery and enhance decision-making for employees.
Solution Highlights
We help with developing and automating: