An $80 Billion Regional Bank Enhances Retail Lending Quality and Efficiency with Automated Functional & Integration QA Testing.
Project Highlights
This case study focuses on the quality assurance (QA) engagement for retail lending processes at an $80Bn regional bank in the Northeast. The initiative included identifying key features to be tested, creating a functional test suite, and conducting both functional and integration testing. These efforts facilitated the delivery of QA services to test retail lending business processes, specifically the bank’s core lending system and its integration with other platforms. The engagement spanned three years, leveraging a global delivery model.
Benefits
- Improved QA Processes: Enhanced requirement analysis, defect tracking, and test planning ensured stronger alignment with business objectives and more effective quality assurance practices.
- Increased Testing Efficiency: Automating smoke and regression suites reduced manual effort, minimized errors, and boosted testing accuracy and scalability.
- Seamless System Integration: Comprehensive integration testing ensured smooth interoperability between the core lending system and other platforms, reducing operational disruptions.
- Cost-Effective Global Delivery: Leveraging a global delivery model provided scalable resources and maintained high-quality standards while optimizing project costs.
- Enhanced Business Outcomes: The initiative positioned the client to scale retail lending operations effectively, improve operational efficiency, and deliver superior customer experiences in a competitive market.
